Service Principles
1. Our pursuit: Our insistence is only for customer's satisfaction.
2. Our focus: We insist on focusing on the industrial automation technology of dispensing glue.
3. Our selection of materials: We insist on using precision machine tools to process each machine part.
4. Our supervision: We insist that there must be a senior engineer with more than 5 years' working experience for technical supervision at the production site of each machine.
5. Our requirements: We insist that each machine has more than 5 years of work experience of technical personnel carefully debugging and testing to ensure that each machine in
normal operation time of not less than 15 days before leaving the factory.
6. our service: adhere to each machine personally sent personnel randomly to the customer's production site for operational education training, so that all production problems are solved in a timely manner. Let all production problems be solved in time.
7. Our efficiency: insist on giving the treatment opinion within 3 hours after receiving the information from the user, and arrive at the customer site for maintenance within 24 hours.
Service Commitment
1. Strict inspection before shipment, in strict accordance with the quality management system, a full range of quality testing.
2. door-to-door installation training until the operator can operate proficiently and sign before the service engineer can leave.
3. whole machine one year free service, 24 hours door-to-door (free service hotline: 86-769-85440883), unlimited free software upgrades, the whole machine lifelong maintenance!
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Dongguan Guo Hao Electronic Equipment Co.,ltd.
Phone: 86-769-85440883 / 769-85319060 / 769-85334517
Fax: 0769-85309962 0769-85319070
Email: zp@dg-guohao.com
Address: No. 6, Shatou Industrial Road, Chang'an Town, Dongguan City, Guangdong Province
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